1. Introduction

This Privacy Policy explains how we collect, use, and protect personal information obtained through our website’s contact forms. By submitting information through our contact forms, you agree to the practices described here.

2. Information We Collect

When you complete a contact form, we may collect the following personal information:
Name
Email address
Phone number (optional)

Any additional details you choose to provide in the message field
We do not collect sensitive personal data unless you include it yourself in the form.

3. How We Use Your Information

We use the information you provide only for the following purposes:
Responding to inquiries: We use your contact details to reply to your message.
Customer support: We keep records of your inquiry so we can assist you better in the future.
Improving our services: We may analyze anonymized data trends to enhance our customer service.
We do not sell or rent your information to third parties, and we do not use the data for marketing unless you explicitly ask us to subscribe you to our mailing list.

4. Legal Basis for Processing

We collect and use personal data with your consent and as necessary to respond to your queries. If required by applicable law (such as the General Data Protection Regulation [GDPR] in the EU), we may rely on legitimate interests to handle communications related to our services.

5. Data Sharing

We may share your information in the following circumstances:
Service providers: We may use trusted third-party tools (e.g., email hosting) to manage communications. These providers process data on our behalf and are obligated to maintain confidentiality.
Legal requirements: We may disclose information if required to comply with laws, regulations, court orders, or to protect our rights.

6. Data Retention

We keep personal data only as long as necessary to fulfill the purposes described above or to comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking

Our website may use basic cookies solely for functional purposes (e.g., to remember user preferences). We do not use cookies to track users for advertising. If we add analytics or other tracking in the future, we will update this policy to seek consent as required by law.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:
Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Ask us to delete your personal data (subject to legal obligations).
Objection: Object to our use of your personal data under certain circumstances.
To exercise these rights, please contact us using the details below.

9. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse, including secure transmission (HTTPS) and limited staff access. However, no method is completely secure, so we cannot guarantee absolute security.

10. Links to Other Sites

Our website may link to external sites that we do not control. We are not responsible for the content or privacy practices of these sites. Please review their policies if you choose to visit them.

11. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Significant changes will be posted prominently on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Team Creative
Email: info@TeamCreative.co.il